When it comes to sneakers & streetwear, celebs only trust Dawntown.
FREQUENTLY ASKED QUESTIONS
Are all products sold on Dawntown authentic?
Yes. Every sneaker, streetwear piece, and collectible listed on Dawntown is 100% authentic. Each item goes through a strict multi-step authentication process by our in-house experts before reaching you.
Do you offer a guarantee of authenticity?
Absolutely. We provide an authenticity guarantee. If any product is found fake, we offer a full refund and a compensation of 20%.
Are the products brand new or pre-owned?
All of our sneakers and streetwear are brand new, deadstock condition, with original tags/packaging.
How do I know my size will fit?
Each product page has a detailed size chart for sneakers and apparel. For sneakers, we also mention if a model runs true to size, smaller, or larger based on community feedback.
What payment methods do you accept?
We accept all major debit/credit cards, UPI, Net Banking, and wallets. We also offer Buy Now, Pay Later (BNPL) options with select partners for flexible payments.
Can I return or exchange my order?
We accept returns only if the item arrives damaged or defective, so please record an unboxing video for every order. We can't accept returns or exchanges for size.
No-fee resale: Don't love it? Resell your purchase through Dawntown with no fees within 90 days of delivery.
Are prices negotiable?
No. All prices are fixed as per market demand and rarity of the product. However, we ensure best pricing in India compared to all resale platforms.
Do you restock limited edition sneakers?
Most drops are limited and sell out fast. Restocks are rare and depend on availability. We suggest signing up for our newsletter and WhatsApp alerts for restock updates.